Sangoma Announces Release of the Switchvox 7 Unified Communication Business Phone System

New software boasts expanded conferencing features, call pickup capabilities, and performance enhancements

MARKHAM, ONTARIO, April 2, 2019 – Sangoma Technologies Corporation (TSX VENTURE: STC), a trusted leader in delivering Unified Communications solutions for SMBs, Enterprises, OEMs, and Service Providers, both on-premises and in the cloud, today announced the release of Switchvox 7, the latest software version of the Switchvox UC solution. Switchvox 7 introduces advanced conferencing features for greater collaboration, delivers added functionality for D-Series IP phones with call pickup capabilities, and upgrades the platform’s operating system for improved performance and security. Switchvox 7 marks the first major release of Switchvox since Sangoma’s acquisition of Digium, which finalized in September of 2018.

“Sangoma is committed to the Switchvox Unified Communications platform,” says Bill Wignall, CEO of Sangoma. “Since the acquisition of Digium, we have invested many resources into making Switchvox an even better solution that provides a greater value to our customer base. It is important for our customers and partners to know that we are dedicated to Switchvox and are relentlessly working to grow the platform, starting with the capabilities added in Switchvox 7. The release includes new features, performance enhancements, and deeper integrations with the D-Series IP phones. We look forward to continuing to enhance Switchvox going forward.”

The Switchvox Meet Me Conference feature has been expanded in Switchvox 7 to enable more transparency for conference room administrators and to provide them with additional tools for ensuring productive conference calls. A new Conference Widget shows all conference participants, highlights speakers, and provides the ability to mute or remove participants and end the call. The widget is available for the browser-based Switchboard end-user dashboard and for the D80, an affordable, HD touchscreen IP phone, giving users access to visual conference control on their computer from any location or right from their phone screen.

Switchvox 7 provides a more integrated and collaborative experience for D-Series IP phone users with call pickup capabilities. The new functionality allows users to pick up an incoming call on their Digium IP phone destined for another user’s extension.  This new feature ensures calls are never missed when someone is away from their desk, or unavailable, since there is someone monitoring the inbound calls from another IP phone.

In addition to added features and capabilities, Switchvox 7 is the highest-performing release to date. Now, users can enjoy greater processing power and added security.

Switchvox 7 is available today for Switchvox on-premise customers with an active subscription and the following supported appliances: E510, E520, E530, E540, 80, 310, 360, 380, 450, or 470.

“Digium has been a trusted supplier for years, with the consistency we’ve come to rely on. The 7.0 release takes the best value in Unified Communications to an even higher level. How can you better all-inclusive software? Add more features and that’s exactly what this release has done. This new release reinforces Sangoma’s commitment to Switchvox. I look forward to offering Switchvox to our clients for many years to come,” said Jim Anderson, President of Unitel Inc.

For more information about Switchvox, please visit

About Sangoma Technologies Corporation
Sangoma Technologies is a trusted leader in delivering value-based Communications as a Service (CaaS) solutions for businesses of all sizes. Sangoma’s cloud-based Services include Unified Communication (UCaaS) business communications, Meetings as a Service (MaaS), Communications Platform as a Service (CPaaS), Trunking as a Service (TaaS), Fax as a Service (FaaS), Device as a Service (DaaS), and Access Control as a Service (ACaaS), Managed Internet Access, Managed Security, Managed SD-WAN. In addition, Sangoma offers a complete line of communications Products, including premise-based UC systems, a full line of desk phones and headsets, and a complete connectivity suite (gateways/SBCs/telephony cards). Sangoma’s products and services are used worldwide in leading UC, PBX, IVR, contact centers, carrier networks, office productivity, and data communication applications. Sangoma is also the primary developer and sponsor of Asterisk and FreePBX, the world’s two most widely used open-source communication software projects.
Cautionary Statement Regarding Forward Looking Statements

This press release contains forward-looking statements, including statements regarding the future success of our business, development strategies and future opportunities. Forward-looking statements include, but are not limited to, statements concerning estimates of future revenue, expected expenditures, expected future production and cash flows, and other statements which are not historical facts. When used in this document, the words such as “could”, “plan”, “estimate”, “expect”, “intend”, “may”, “potential”, “should” and similar expressions indicate forward-looking statements. Readers are cautioned not to place undue reliance on forward-looking statements, as there can be no assurance that the plans, intentions or expectations upon which they are based will occur. By their nature, forward-looking statements are based on the opinions and estimates of management on the date that the statements are made and involve numerous assumptions, known and unknown risks and uncertainties, both general and specific, that contribute to the possibility that the predictions, forecasts, projections and other events contemplated by the forward-looking statements will not occur or will differ materially from those expected. Although Sangoma believes that the expectations represented by such forward-looking statements are reasonable based on the current business environment, there can be no assurance that such expectations will prove to be correct as these expectations are inherently subject to business, economic and competitive uncertainties and contingencies. Some of the risks and other factors which could cause results to differ materially from those expressed in the forward-looking statements contained in the management’s discussion and analysis include, but are not limited to changes in exchange rate between the Canadian Dollar and other currencies, the variability of sales between one reporting period and the next, changes in technology, changes in the business climate in one or more of the countries that Sangoma operates in, changes in the regulatory environment, the rate of adoption of the company’s products in new markets, the decline in the importance of the PSTN and new competitive pressures. The forward-looking statements contained in this press release are expressly qualified by this cautionary statement and Sangoma undertakes no obligation to update forward-looking statements if circumstances or management’s estimates or opinions should change except as required by law. Readers are directed to Sangoma’s filings on SEDAR with respect to Management’s Discussion and Analysis of Financial Results for the basis of Sangoma’s reconciliation of EBITDA to net income as calculated under IFRS.


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