Policies & legal
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Sangoma
Terms of Service to the Full Service Wholesale Agreement
Version 16, March 27, 2025 – June 30, 2025
Version 15, Feb. 19, 2025 – March 26, 2025
Version 14.3, Nov. 22, 2024 – Feb. 18, 2025
Version 12, Sept. 23, 2021 – Nov. 21, 2024
Version 11, Sept. 29, 2020 – Sept. 22, 2021
Version 10, Apr. 1, 2020 – Sept. 28, 2020
Version 8, Nov. 22, 2019 – Sept. 22, 2021
Version 4, Mar. 8, 2019 – Nov. 21, 2019
Terms of Service to the White Label Wholesale Agreement
End User License Agreements (EULA)
Cloud Services
Support
Star2Star Communications, LLC
Additional Policies
NetFortris & Fonality
Effective September 15, 2022, the business voice platform will be charged $0.75 USD for each local inbound DID (aka LI number). LI business voice will soon be upgraded, providing inbound CNAM functionality. Caller Name (CNAM) is a component of Caller ID and for inbound calls will display the incoming caller ID name when available and supported by the receiving device.
Effective November 1, 2023, Sangoma’s Administrative and Regulatory Recovery Fee (“ARRF”) will be harmonized across all our cloud communication services inclusive of our UCaaS platforms, trunking, MSP services, etc. The exact change in fee and effective date will vary by service as dictated by that service’s current fees and notification periods.
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