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The Machi Minute

Jim Machi

Jim Machi

Vice President of Marketing for Sangoma

Putting Some Numbers Behind the Unified Communications Value Proposition

Last week, I wrote a bit about the Unified Communications value proposition and the panel I was on at IT Expo. When preparing for that panel, I went back to a report we commissioned over a year ago to try and quantify the UC gains. And I also saw this …

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Featured Blog Articles

Office Worker Take a phone call using Sangoma's Unified Communications tools

How Unified Communications Boosts Workplace Productivity

Many organizations fuss around with different apps and new gizmos hoping to find the magic bullet solution to increasing their workplace productivity. But a growing number of businesses are learning that the real key to increasing workplace productivity is not a new tool but a new system. A new phone system, that is. We’re referring, of course, to a Unified Communications (UC) phone system. The promise of UC is that the work people do will …

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Featured Categories

Latest Articles

Work from Home

Learn about ways to be more successful when working from home.
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5 Ways to Stay Connected with Remote Workers

There was a time (not too long ago) when working from home was a foreign concept to most. Even though workers wanted the option, employers …

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Unified Communications in the Cloud

Learn the benefits of cloud services, including hosted UC, SIP trunking, and Fax over IP.

How to Break Up with your Legacy Phone System…

…And Move to the Cloud! We’ve all been there. The dreaded phone call.  “It’s not you, it’s me.” “I just see us going in different …

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How Do I Know if Cloud is Right for Me?

If you are a SMB (Small to Mid-sized Business) owner, you probably keep hearing, “You should move to the Cloud!” or “The Cloud is the …

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5 Ways a Hosted Phone System Can Help Small Businesses Succeed

Walking around and browsing the small businesses of the historic downtown areas of any city is an increasingly popular weekend activity across America. Especially with …

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Articles by Industry

Automotive

Drive excellent customer experience and simplify employee communications

Government

Revolutionize public service and improve mobile communications

Education

Connect teachers, administrators, parents, and staff with UC

Healthcare

Boost patient & staff communications in medical offices, pharmacies, and more

Professional Services

Enhance caller experience & sales in retail, call centers, and other industries

Articles by Solution

Unified Communications

Improve efficiency, reduce cost, and enhance customer service with UC

Call Centers

Discover how to utilize advanced call center software and features

UC Technology

Explore the nuts and bolts of Unified Communications

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