Sonella · demo call
Healthcare · Appointment Scheduler
AI-powered unified communications
We’re helping businesses across industries work better, speed up operations, simplify workflows, and keep customers happy with Sangoma AI.
Great AI starts with great voice
For over 40 years, Sangoma has built the voice platforms businesses rely on. That foundation powers our AI: Sonella answers calls 24/7, Scribe turns calls into transcripts, summaries, and sentiment insights, and AI runs in Sangoma Meet and Sangoma CX.
Built into cloud, hybrid, and on-prem systems, with no separate AI platform to manage.
Sonella AI: Your 24/7 Receptionist
Customer Where is my order?
✓ answered
Guest I want to add room service.
✓ answered
Customer Can I book a table at the restaurant?
✓ answered
Patient Is my insurance accepted here?
✓ answered
AI that works for you
built for every industry
Education
Better alerts, safer campuses.
Secure communication across campus with AI-powered features that keep everyone safe and connected.
Learn more
Healthcare
Give your patients the best care.
Automate appointments, prescription management, telehealth, and make voice-based navigation easy.
Learn more
Hospitality
Exceed guest expectations.
Whether it's booking, amenities, or service requests, conversational IVR and chatbots can handle it all.
Learn more
MANUFACTURING
Improve production times.
Get real-time inventory monitoring, hands-free inspections, and better multilingual communication tools.
Learn more
Retail
Drive sales.
AI chatbots take care of customer inquiries, check order updates, and more, leaving your staff more time to talk with customers face-to-face.
Learn more
Restaurants
Delight your diners.
AI chatbots take orders, provide menu info, and handle inquiries—letting your staff focus on service.
Learn moreSolving real-world problems with AI
Conversational IVR answers common questions immediately. Callers wait less, agents handle fewer basic requests, and issues move to resolution faster.
Sangoma Scribe provides accurate transcripts and sentiment cues, helping teams respond more effectively and improve customer experiences.
AI Assist prepares clean, ready-to-send messages and quick replies, reducing back-and-forth and speeding up resolutions for customers.
Smarter CX starts here
Keep your customers happy with the help of Sangoma CX® AI Assist. Support your agents in real time, suggesting replies, improving drafts, and adjusting tone across digital channels like SMS, WhatsApp, and email.
AI-composed replies
Save time with smart response suggestions
Switch between friendly or formal tone
Easily adjust the tone of your message to match any audience
Expand, shorten, or simplify messages
Quickly adjust message length or clarity to suit any audience
Fix grammar + spelling
Eliminate errors for clear, professional communication
Dive into Sangoma AI features
Conversational IVR
Enhance conversational IVR
ASK SANGOMA
Your AI-powered knowledge bot for quicker support
Save time. Work smarter.
Sangoma AI takes care of the busy work, so your team can focus on what matters. Let us show you how to turn AI insights into better efficiency and satisfaction for both customers and employees.