Top Unified Communications Features for Real Estate Agents


- Call recording: If an agent is driving and discussing property details with a new seller, the agent can simply record the phone call so they don’t miss any important specs. Call recording is also useful for meeting legal and compliance regulations.
- Faxing: Faxing is old technology, but a lot of communicating with clients has nothing to do with your preference, but theirs. If they would rather fax a signed contract to you instead of scanning it, you need to comply. For incoming faxes, Switchvox creates a PDF and sends it to the Mailbox of the appropriate Switchvox extension (only supported over an analogue or PRI channel).
- Whisper/Barge/Monitor: managers can listen in on phone calls between clients and agents, speak only to the agent without the client hearing, or join
- All-features-included: the biggest differentiator of Switchvox is that all features are included in one price. There is no need for calculating individual feature licenses or passing on a helpful feature because you simply can’t afford it. They are all included! If you don’t need it, or don’t want an employee to access a feature, simply turn off the feature in the admin portal.
- Cost: Switchvox has been named the best value in UC by leading industry analysts. Complete systems can oftentimes be purchased for what most firms are paying in yearly support costs from traditional phone systems. With Switchvox, your agency can save as much as 70% off your monthly communications costs.
- Deployment options: At Sangoma, we believe the type of deployment you choose depends significantly on your business setup and goals. There isn’t a one-size-fits-all deployment, so we offer them all! You can enjoy the flexibility, scalability and control of an on-premises system or a virtual deployment using VMware. You can also choose Switchvox Cloud for a low monthly payment and simple management- your choice. All deployment methods come with all of the same features and user experience.