Frederick Bird Primary School is a prestigious school in the UK named after Alderman Frederick Bird. Bird was one of a small band of chemists devoted to public service and is said to have been the only man in England who served on a public education body from its establishment in 1870 to the time of his death in 1913.

Frederick Bird Primary School is a prestigious school in the UK named after Alderman Frederick Bird. Bird was one of a small band of chemists devoted to public service and is said to have been the only man in England who served on a public education body from its establishment in 1870 to the time of his death in 1913.

To accommodate a newly built extension to the school, the phone system needed to be extended. The old phone system was expensive to maintain with specialist callout charges to make any changes to the system, like moving an extension. The running costs of the old system were high with multiple ISDN line rentals and ISDN call charges. Upgrading the old phone system was not cost effective. The school needed a new system that was not only more cost effective but also easier to administer and deploy. Ultimately, the Frederick Bird School needed to modernize the phone system.

Following the rollout of the new system and initial training of front-office staff by Daconi, new features have slowly been introduced. The positive results were numerous, and the features and benefits of the new system have already been enjoyed. For example, staff can receive new voicemails as email attachments, utilize conference tools, make remote calls through their extensions, and much more. Changes to the phone system, such as adding new users and moving phones from one location to another, now take minutes, versus days or weeks. Plus, the changes can be handled in-house without having the high maintenance costs of paying a vendor to do the work. In the future, school administrators plan on extending the use of the Switchvox mobile app to other key staff, as well as making use of Switchvox’